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Delete Account
Want to permanently delete your Koach account? View our detailed deletion guide:
Frequently Asked Questions
How do I delete my account?
For detailed instructions on how to delete your Koach account and what happens when you do, please visit our dedicated account deletion page:
I can't log in to my account
Try these steps:
- Check your internet connection
- Ensure you're using the correct email/password
- Try the "Forgot Password" option
- Clear the app cache and restart
- Update to the latest app version
Still having trouble?
Contact us at support@koachindia.com with:
- Your registered email address
- Description of the issue
- Any error messages you're seeing
- Device type and app version
How do I update my profile information?
- Go to your profile tab
- Tap "Edit Profile"
- Update the information you want to change
- Save your changes
Some changes like username may have restrictions or cooldown periods.
Is Koach free to use?
Yes, Koach is free to download and use. We offer core features at no cost. Premium features may be introduced in the future, but basic functionality will always remain free.
Reporting Users or Content
If you encounter a user or post on Koach that you believe violates our community guidelines, you can report it directly from within the Koach app.
Reports are reviewed by our moderation team, and appropriate action is taken to help maintain a safe environment for all users, including users aged 13 and above.
For urgent concerns, you may also contact our support team at support@koachindia.com.
Account Deletion Policy
Koach complies with app store requirements and data protection regulations regarding account deletion:
- You can delete your account at any time through the app or by contacting support
- We process deletion requests within a reasonable timeframe (typically 30 days)
- Your personal data will be removed from our active systems
- Some data may be retained where required by law or for legitimate business purposes
- You will receive confirmation when your account is deleted
For questions about data deletion or privacy, review our Privacy Policy or contact support.
Still Need Help?
If you couldn't find the answer you're looking for, don't hesitate to reach out to our support team.