Privacy Policy
Last updated: May 31, 2026
By using the Service, you consent to the collection, storage, and use of your information as described in this Privacy Policy.
Age Requirement
Koach is intended for users aged 13 and above. By using our app, you confirm that you are at least 13 years old.
Information We Collect
Account Information
When you create an account, we collect your name, email address, and any optional profile information you choose to provide such as your position, skill level, gender, physical stats (height, weight), and city. We do not collect precise location data or sexual orientation information.
Player Card & Profile Information
We collect the information you add to your Koach player card, including your football position, clubs you have played for, achievements, physical stats, and playing history. This information is used to build your shareable digital football CV.
Usage and Diagnostics
We collect information about how you use the app, including features you use, time spent, and crash reports to improve our service.
Device Identifiers
We collect device identifiers such as app instance identifiers for push notifications and analytics purposes.
How We Use Information
Operate the Service
We use your information to provide, maintain, and improve the Koach app and its features.
Trial Discovery
We use your profile information (such as position, age, and city) to surface football trials that are relevant to you.
Player Card
The information you add to your player card is used to generate your shareable digital football CV, visible to anyone you share the link with.
Analytics
We analyze usage patterns to understand how people use Koach and make improvements.
Information Sharing
Service Providers
We use Amazon Web Services (AWS) for hosting and data storage, and Firebase for analytics, crash reporting, and push notifications to operate the Koach app.
Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety.
Business Transfers
If Koach is acquired or merged with another company, your information may be transferred as part of the transaction.
Data Retention
We retain your information for as long as necessary to provide the Koach service and comply with legal obligations. When you delete your account, we begin deletion promptly and complete it within 30 days.
Your Choices
Access and Update
You can access and update your account information and player card at any time through the app settings.
Delete Account
You can delete your account and data at any time. See our support page for detailed instructions.
Opt-Out
You can opt out of push notifications and certain analytics in your app settings.
Security
We implement appropriate technical and organizational measures to protect your information, including encryption, secure servers, and regular security reviews. However, no method of transmission over the internet is 100% secure.
Safety
If you have a concern about any content or conduct on Koach, please contact us at support@koachindia.com and we will review it promptly.
Advertising
Koach does not display advertisements. We do not use your personal data for targeted advertising purposes.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Koach does not knowingly collect personal information from individuals under 13 years of age. If we become aware that we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy in the app and via email for significant changes.
Contact Information
If you have questions about this privacy policy or want to exercise your rights, please contact us at:
Email: support@koachindia.com