Support

Get Help

Email Support

For general questions and technical support, reach us at:

support@koachindia.com

Delete Account

Want to permanently delete your Koach account? View our detailed deletion guide:

Delete Account

Frequently Asked Questions

How do I find football trials near me?

Open the Koach app and go to the Trials tab. You can filter trials by location, age group, fee, and gender to find opportunities that match your profile. Trials are verified before being listed, so every listing is legitimate.

How do I build my player card?
  1. Go to your Profile tab
  2. Tap "Edit Profile" or "Build Player Card"
  3. Add your position, physical stats, clubs you've played for, and achievements
  4. Save — your player card is instantly shareable

Keep your card up to date as your career progresses to make the best impression on clubs and scouts.

How do I share my player card?

From your profile, tap the Share button to get your unique player card link. You can send this link to clubs, scouts, coaches, or anyone you want to share your football CV with.

How do I delete my account?

For detailed instructions on how to delete your Koach account and what happens when you do, please visit our dedicated account deletion page:

I can't log in to my account

Try these steps:

  1. Check your internet connection
  2. Make sure you're signing in with the same Google or Apple account you used to register
  3. Clear the app cache and restart
  4. Update to the latest app version

Still having trouble?

Contact us at support@koachindia.com with:

  • Your registered email address
  • Description of the issue
  • Any error messages you're seeing
  • Device type and app version
How do I update my profile information?
  1. Go to your Profile tab
  2. Tap "Edit Profile"
  3. Update the information you want to change
  4. Save your changes
Is Koach free to use?

Yes, Koach is free to download and use. Core features — finding trials and building your player card — are available at no cost.

Account Deletion Policy

Koach complies with app store requirements and data protection regulations regarding account deletion:

  • You can delete your account at any time through the app or by contacting support
  • We process deletion requests within a reasonable timeframe (typically 30 days)
  • Your personal data will be removed from our active systems
  • Some data may be retained where required by law or for legitimate business purposes
  • You will receive confirmation when your account is deleted

For questions about data deletion or privacy, review our Privacy Policy or contact support.

Still Need Help?

If you couldn't find the answer you're looking for, don't hesitate to reach out to our support team.