Privacy Policy
Last updated: February 9, 2026
By using the Service, you consent to the collection, storage, and use of your information as described in this Privacy Policy.
Age Requirement
Koach is intended for users aged 13 and above. By using our app, you confirm that you are at least 13 years old.
Information We Collect
Account Information
When you create an account, we collect your name, email address, and any optional profile information you choose to provide such as your sport, skill level, gender, fitness information (height, weight), and user-provided location (such as city). We do not collect precise location data or sexual orientation information.
Content You Post
We collect the content you create and share on Koach, including training updates, match results, photos, videos, and comments.
Usage and Diagnostics
We collect information about how you use the app, including features you use, time spent, and crash reports to improve our service.
Device Identifiers
We collect device identifiers such as app instance identifiers for push notifications and analytics purposes.
How We Use Information
Operate the Service
We use your information to provide, maintain, and improve the Koach app and its features.
Personalization and Feed
We use your activity and preferences to personalize your experience and show relevant content in your feed.
Safety and Moderation
We use your information to enforce our community guidelines and maintain a safe environment.
Analytics
We analyze usage patterns to understand how people use Koach and make improvements.
Information Sharing
Service Providers
We use Amazon Web Services (AWS) for hosting and data storage, and Firebase for analytics, crash reporting, and push notifications to operate the Koach app.
Legal Requirements
We may disclose your information if required by law or to protect our rights, property, or safety.
Business Transfers
If Koach is acquired or merged with another company, your information may be transferred as part of the transaction.
Data Retention
We retain your information for as long as necessary to provide the Koach service and comply with legal obligations. When you delete your account, we begin deletion promptly and complete it within 30 days.
Your Choices
Access and Update
You can access and update your account information at any time through the app settings.
Delete Account
You can delete your account and data at any time. See our support page for detailed instructions.
Opt-Out
You can opt out of push notifications and certain analytics and notifications in your app settings.
Security
We implement appropriate technical and organizational measures to protect your information, including encryption, secure servers, and regular security reviews. However, no method of transmission over the internet is 100% secure.
Safety
You can report accounts or content that violate our community guidelines through the app's reporting features. Reports are reviewed by our moderation team to maintain a safe environment for all users. We may remove content, restrict accounts, or take other appropriate action based on our review.
Advertising
Koach does not display advertisements. We do not use your personal data for targeted advertising purposes.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Koach does not knowingly collect personal information from individuals under 13 years of age. If we become aware that we have collected such information, we will delete it promptly.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy in the app and via email for significant changes.
Contact Information
If you have questions about this privacy policy or want to exercise your rights, please contact us at:
Email: support@koachindia.com